Sales Team ManagerYolk Recruitment are working behalf of a leading insurance company to recruit for a Sales Team Manager in Cardiff. You''ll be joining an award-winning team who are looking to continue their success and we''d love you to be part of the journey!We are looking for candidates with a proven track record of managing a high performing sales team. You will be working in a fast-paced contact centre environment.This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation.As a Sales Team Manager, you will be using your coaching and supporting a team to help them perform at a consistent high level.Working Hours: 37.5 hours per week between the hours of 8:30am and 8:00pm on a rolling rota shift pattern, to include some evenings, weekends and bank holidays.Your Responsibilities as a Sales Team Manager:Coach and develop a team of 10 to help achieve personal and team targetsHelp recruitment in the search for the best candidates to join your team while promoting a fantastic brand imageTo ensure you remain up to date with procedures/processes, products, new schemes and/or scheme changes and communicate these effectively to your teamHandel complaintsTo effectively communicate technical, client, customer, service and system related issues or staff related issues to your direct line manager providing recommendations for swift resolutionsTo mo