Customer Service and Sales Support Coordinator
Customer Service and Sales Support CoordinatorAndover, Hampshire Full-time Permanent 26,000- 30,000 DOE Monday-Friday 8:30am-5pm 40 hours per week Office-based, with hybrid working considered for the ideal candidate. Applicants must have the right to work in the UK.Are you organised, customer-focused, and great at keeping things running smoothly? We''re looking for a Customer Service and Sales Support Coordinator who can play a vital role in supporting our customers and internal teams.In this position, you''ll be at the heart of our sales and service operations-managing enquiries, processing orders, coordinating with colleagues and external partners, and helping ensure every customer enjoys a smooth and positive experience from start to finish.If you thrive in a fast-paced environment and enjoy being the person who keeps everything flowing, you''ll be right at home here.What You''ll DoBe the first point of contact for customer enquiries by phone and email, ensuring clear, friendly, and timely communicationSupport sales and operations through general administrative tasksProcess sales orders accurately and ahead of deadlinesWork with transport providers, suppliers, and internal teams to keep orders and deliveries on trackInvoice completed orders daily and raise supplier purchase order via XeroPrepare export documentation for offshore shipments, including commercial invoicesLog damaged deliveries, manage claims, and update customers on resolutionsMonitor and dispatch backorders,
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!