Pump Engineer – Field Service
Company: Serious

About the role

Serious is looking for a practical, reliable Pump Engineer to carry out servicing, fault finding, repairs and installations on wastewater pumps and pumping stations.

This is a varied, hands-on role visiting customer sites, resolving breakdowns and helping prevent future failures. You’ll represent Serious on site, delivering a professional service and keeping customers informed throughout each job.

Key responsibilities

• Service and maintain wastewater pumps, sewage pumping stations and associated equipment.

• Diagnose mechanical and electrical faults within your competence and carry out effective repairs.

• Attend breakdowns, identify the cause of failure and restore equipment to service safely.

• Install and replace pumps, valves, pipework and associated components.

• Carry out planned preventative maintenance, identifying wear, defects and potential problems before equipment fails.

• Inspect control panels, floats, level controls and alarm systems, escalating specialist electrical work where required.

• Complete testing and commissioning following repairs or installation.

• Provide clear job reports, photographs and recommendations using our job management system.

• Identify parts and additional work required, providing accurate information to support quotations.

• Explain findings and maintenance requirements clearly to customers.

• Work with planning, operations and other engineers to complete jobs efficiently.

• Follow site procedures, risk assessments and safe working practices.

• Keep your vehicle, tools and equipment organised and well maintained.

Essential skills and experience

• Previous experience servicing and repairing pumps or pumping systems.

• A sound mechanical engineering background and a methodical approach to fault finding.

• Ability to work independently, manage your workload and recognise when specialist support is needed.

• Confidence reading technical information and using appropriate tools and test equipment.

• Good communication skills and a professional approach with customers.

• Accurate record keeping and confidence using a mobile device to complete job reports.

• A full UK driving licence.

• Willingness to travel to customer sites and work in wastewater environments.

Desirable skills and qualifications

• Experience with sewage pumps, submersible pumps and packaged pumping stations.

• A relevant mechanical or electrical engineering qualification or apprenticeship.

• Experience with pump controls, level sensors, alarms and control panels.

• Relevant electrical qualifications for any electrical duties undertaken.

• Confined space training and experience.

• Experience installing and commissioning pumping equipment.

About you

You take pride in getting the job done properly. You’re dependable, comfortable solving problems on site and clear with customers about what you’ve found and what needs to happen next. You work safely, support your colleagues and look for lasting solutions to recurring faults.