Customer Service CoordinatorLocation: Chandlers Ford, Hampshire.Customer Service CoordinatorMonday to Friday 8.30am - 5.00pm, 40 hours a week (Fixed Term Maternity Cover).Salary/Rate: £12.77 (£26,567.99 pa)Chandlers Ford, Hampshire, SO53 4SERewards and Benefits:Company Pension SchemeFree on-site parkingLife Assurance SchemeCompany Sick Pay SchemeWellbeing initiativesWe are currently looking for a Customer Service Coordinator to join the team within our Hampshire and IOW Wheelchair Service Centre based in our Chandlers Ford Depot in Hampshire. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Hampshire and IOW Wheelchair Service which is an integrated service delivering clinical needs and a repair service.The Role:Manage incoming calls and emails, answering any queries in a timely and professional manner.Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.Monitoring and progressing orders by checking with suppliers.Entering referral information for clinical triage via both telephone and email.General administration that supports daily activities and dutiesWhat are we looking for?Strong experience in a similar busy and fast paced office environmentRelevant telephone-based customer service