Customer Account AssociateLocation: Bath, SomersetSalary: Competitive, dependent on experienceContract: Permanent, Full TimeHours: Monday to Thursday, 7:30am-4:00pm or 8:00am-4:30pm, with Friday finishing at 12:20pmWe are recruiting for a Customer Account Associate to join an established manufacturing business in Devizes.This is a varied customer-focused role, working closely with customers and internal teams to manage enquiries, quotations and orders, while keeping customers updated on the progress of their work.The RoleWorking as part of the Sales team, you will be responsible for:Handling customer enquiries and liaising with the relevant internal departmentsPreparing quotations and processing customer ordersMonitoring the progress of orders through production and providing customers with regular updatesWorking closely with planning, quality and design teams to ensure orders can progress smoothlyManaging customer expectations and resolving queries where requiredAllocating completed or available parts to support the despatch processSupporting customer requests relating to areas such as materials, capacity and environmental informationMaintaining accurate information across internal systems and customer portalsAbout YouWe are looking for someone with previous experience in a customer service, sales administration, account management or order processing environment, ideally within a manufacturing or engineering business.You will need:Strong customer service and communication ..... full job details .....