On-Call Support Worker - Bristol Location: Bristol (BS16) Pay: Up to 14.32 per hour Job Type: Full-time Part-time Permanent Are you an experienced Support Worker looking for the next step in your career? Do you have strong leadership skills, resilience, and a passion for delivering outstanding service? If so, this On-Call Support Worker role could be perfect for you. About the Role As an On-Call Support Worker, you will be at the forefront of care services, providing responsive and effective support to staff, service users, and other stakeholders. This role is crucial in ensuring continuity of care and emergency response outside regular office hours. The on-call service operates 24/7, and we are looking for fully flexible individuals who can cover a range of shifts when required. Types of On-Call Roles:On-call: Answering calls, resolving queries, and liaising with support teamsStandby: Attending sites to provide emergency cover and direct supportKey ResponsibilitiesRespond to phone calls from staff and service users outside regular office hoursCommunicate with support staff and liaise with approved agenciesProvide cover when required, attending shifts if no alternative is availableEnsure accurate record-keeping, documenting interactions and incidentsRemain in a fit state to drive and within reasonable proximity to service locations for emergency responseAssist with competency assessments of support staffSupport senior management with administrative tasks when requiredEssentia