Security Service technician
Security Service TechnicianSummaryThe Service Technician will install, maintain, service, troubleshoot, and support advanced electronic security systems across enterprise customer environments. The role combines reactive service support, planned preventative maintenance (PPM), system upgrades, and the delivery of small works projects. The successful candidate will possess strong technical knowledge of enterprise access control, CCTV, intrusion detection, and integrated security platforms while delivering exceptional customer service. This role includes both field-based and technical support responsibilities, ensuring systems operate efficiently, securely, and in line with customer requirements.Essential Duties and Responsibilities Attend reactive service calls and planned preventative maintenance (PPM) visits.Diagnose and resolve faults across access control, CCTV, intrusion alarms, intercoms, and integrated security systems.Carry out planned maintenance in accordance with customer and manufacturer requirements.Deliver small works projects including system expansions, upgrades, equipment replacements, elocations, and remedial works.Install, configure, test, and commission enterprise-level security systems.Perform software upgrades, firmware updates, and system enhancements.Support and manage platforms such as LenelS2, CCURE, Honeywell Pro-Watch, Vanderbilt, AMAG, Feenics, Openpath, and Avigilon Alta.Work with CCTV and Video Management Systems including Genetec, Milestone, ..... full job details .....
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