Our client is a key player in the Defence and Security sector, currently seeking an In-Service Support Engineer to join their team in High Wycombe/West London.The role involves providing back-office engineering support to end users globally, ensuring mission success around the clock!Key Responsibilities:Leading the delivery of In-Service support obligations, collaborating with the Project Manager, System Design Authority, and customersMaintaining support project approaches in line with Defence Standards and customer contractsResponding proactively to emerging technical issues, including customer fault reportsCollaborating with the engineering team to develop commercially and technically viable solutionsManaging and monitoring system performance, including root cause analysis of faultsImplementing programmes of inspection and preventative maintenanceEnsuring customer equipment remains safe for continued serviceCoordinating with the field support team for defect investigations, surveys, and testingManaging Integrated Logistics Support documentation and implementing change requestsIdentifying resource conflicts or constraints for engineering managementProducing estimates and planning for new engineering workImplementing obsolescence strategies for product linesJob Requirements:Bachelor''s degree or higher diploma in Engineering or related discipline. Relevant experience considered in lieu of formal qualificationsExperience in Defence engineering, particularly during the Integrat