About The RoleCustomer Service Advisor - WoolwichApply today and join our Mayflower group!If you''re looking to make a change to a secure, progressive, caring business then phs Group Mayflower is for you! You will act as the first point of contact for our customers, providing product/services information, answer questions and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.You will be a role model and leader in areas of teamwork, customer focus and continuous improvement for the purposes of ensuring alignment with the Company vision and critical success factors.The role Taking calls and building rapport with business customers each day on our contact centre and dealing or directing queries.Fixing any issues quickly and efficiently, so customers feel valued every time.Interacting with internal stakeholders to solve client queries, in a proactive manner.Responsible for client liaison and generating sales reports and processing sales orders.Work closely with the Sales Team, to support the sales function. As well as provide administrative support to sales, operations and finance teams.Responsible for client related queries on products, deliveries, and services.Most important is a can-do attitude and a proactive approach to work, someone who really cares about the work they do for customers.Here''s what you get with phs .A salary of £26,000.00 working 40 hours per week23 days annual holiday + bank holidaysphs Perks offering excellen