Academy Reception and Customer Service CoordinatorSalary: Up to 26,000 DOE Full-time Flexible Working Greater ManchesterAbout the RoleWe''re looking for a bright, confident and personable Academy Reception and Customer Service Coordinator to become the welcoming face of a leading training academy in Greater Manchester. This is a fantastic opportunity for someone who genuinely enjoys working with people and takes pride in delivering an exceptional customer experience. You''ll be the first person learners, clients, employers and visitors meet, so your personality, professionalism and ability to make people feel welcome will be incredibly important. You''ll play a key role in keeping the academy running smoothly day to day, combining front-of-house customer service with administration, appointments, learner support and general academy coordination. We''re looking for someone who is presentable, organised, naturally friendly and bubbly, with the confidence to speak to a wide range of people and the initiative to get things done.What You''ll Be DoingYou''ll be at the heart of the academy, making sure everyone who walks through the door receives a warm and professional welcome. Your responsibilities will include:Meeting and greeting clients, learners, employers and visitors.Answering telephone calls quickly, warmly and professionally.Responding to customer enquiries by phone, email and text.Booking appointments, consultations, skin tests and client sessions.Welcoming potential ..... full job details .....