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Temporary

Customer Assistant - Visual Merchandising - Harrow

City of London
money-bag Negotiable
D65623F73843F78DB8E79F0788F0136B
Posted 1 week ago

Summary

StylistAll the detailsJoin our team at MandS as a Visual Merchandiser in our Clothing and Home section, where you''ll become a champion of our stylish products, and influencer of the latest trends. We''re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You''ll also actively collaborate with the team to implement effective merchandising strategies.Being digitally confident is essential. You''ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.Efficiency and effectiveness are key aspects of your role. You''ll be a skilled operator, maintaining high standards in visual presentation consistently. You''ll be ready to roll your sleeves up, work hard and go above and beyond every day.Being a team player is crucial. You''ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.Are you ready for it? Take your marks and get ready to apply.Working Pattern

Week 1:Monday: 07:00-13:30Tuesday: 07:00-13:30Wednesday: 07:00-13:30Thursday: 07:00-13:30Friday: 07:00-13:30Week 2:Monday: 07:00-13:30Tuesday: 07:00-13:30Wednesday: 07:00-13:30Thursday: 07:00-13:30Saturday: 09:00-15:30Purpose

To deliver a great shopping experience for their customers, putting customers before task every timeChampion new ways of working within stores through an open mindset and positive attitudeComplete tasks and processes that deliver best in town'' standardsServe and sell across all channels brilliantly wellBe the voice of our customer to help us continually improveKey Accountabilities

Dress and style mannequins to agreed standard each launch and throughout the season as requiredDeliver seasonal Window implementationDeliver best in town'' standards through presentation standards, VM Principles, availability and keeping the store clean and tidyWorks alongside CandH colleagues to ensure correct implementation of POS each seasonServe our customers efficiently and brilliantly well - on the shop floor and at service pointsSkilled to utilise all digital tools and communication channels to do the jobShare customer and colleague feedback to help us do things betterShare knowledge and experience with colleagues to support others in building skill and confidenceOwn their own learning and development and proactively access digital learning solutionsKnow the daily sales targets, priorities, promotions and selling opportunitiesHave great product knowledge to sell and recommend our products and servicesProactively engage with customers to understand their needs and make recommendationsUnderstand the store priorities and their part to playComplete tasks with pace and in line with SOPsMinimise cost and waste through good process practiceFollow safe and legal working practicesKey Capabilities

Understands how MandS operates,it''s strategy, future and the role they playCommitted to delivering excellent work fast with great attention to detailOpen to and acts on feedback, asking for this regularlySets performance objectives for self in conjunction with line manager and in line with business plansTakes accountability for planning and managing own work efficiently to ensure objectives are metIs curious and asks questions to challenge the status quo - ask why the company does things the way it does thingsEffective at communicating their intentions to others; ensures communication is clear and simpleIn control of their own reactions and considers how to share their perspective to create better reaction for teamCopes well with change and work challenges and recovers quickly from its impactBuilds positive relationships by being a good listener and getting to know people by establishing a connectionTechnical Skills/ Experience

Comprehensive Styling skills which can be applied across instore visual elements and windowsStrong knowledge of Visual Merchandising principlesContributing to store sales and cost controlWork across the store to get things done right first time within timescalesComprehensive knowledge of customer shopping channelsGood level of product knowledge and services across the storeUp to date knowledge of the commercial operation and brilliant basicsGood level of digital capability and use of digital tools and applicationsUnderstand customer needs and spot selling opportunitiesAdapting to changeKey Relationships and Stakeholders

CustomersColleaguesStore LeadershipBIG

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