Major Recruitment Oldbury are delighted to be recruiting for our Smethwick based client who are seeking an experience Sales Office Manager to motivate and mentor their bust sales team. Location is between the Smethwick and Handsworth area.Hours of work are Monday to Thursday 8am to 5pm and a 12pm finish on Fridays.Duties and tasks will include:o Manage day-to-day operations of the sales office o Maintain office systems, supplies, and procedures o Ensure a professional and organised working environmento Assist the sales team with administrative tasks and coordination o Prepare sales reports, presentations, and documentation o Monitor sales performance data and track KPIso Act as a point of contact for customer enquiries o Provide customer quotationso Handle orders, complaints, and follow-ups professionally o Maintain strong relationships with clients o Will have responsibility for meeting and exceeding Sales Budget.o Supervise administrative staffo Coordinate schedules, meetings, and communications o Support onboarding and training of new team members Candidates welcome to apply for the role will have the following: Proven experience in office management or sales administration Strong organisational and multitasking abilities Excellent communication and interpersonal skills Proficiency in Microsoft Office (Excel, Word, Outlook) Experience with CRM systems preferred Ability to work under pressure and meet deadlines A qualification in Sales or Business Administration is pre