Data Analyst - Warehouse Operation (Mandarin Preferred)Location: Tamworth / Leicester Department: Operations Reports to: Operations Manager / General ManagerRole OverviewWe are seeking a Data Analyst to support our warehouse operations through data-driven insights. This role will focus on analysing operational performance, identifying efficiency improvement opportunities, and supporting management decision-making across labour productivity, operational processes, and cost control. The successful candidate will work closely with warehouse supervisors, operations managers, and HR, transforming operational data into actionable insights to improve efficiency and reduce operational costs.Key ResponsibilitiesOperational Data AnalysisAnalyse warehouse operational data including productivity, throughput, order processing time, and labour efficiencyMonitor key operational KPIs such as effective output rate, picking efficiency, inbound/outbound performanceIdentify operational bottlenecks and improvement opportunitiesWorkforce Performance AnalysisAnalyse labour productivity, training performance, and employee efficiencySupport monitoring of new employee performance, training effectiveness, and retentionTrack workforce metrics such as tenure distribution, turnover rate, and multi-skill employee coverageCost and Efficiency AnalysisAnalyse operational costs including energy usage, equipment utilisation, and external service expensesSupport cost optimisation initiatives by identifying ineff