Positive Behaviour Support Worker Full-time - 35 hours per week (day shifts with occasional night shifts) Salary: £28,932.80 per year (rising to £30,090.11 after successful probation) Location: Croydon / South-East London Do you have experience supporting adults with mental health needs and behaviours that challenge? Are you confident building trust, setting clear goals, and supporting people through recovery and change? The role As a Positive Behaviour Support Worker at Quo Vadis Trust (QVT), you will support adults with a range of mental health needs, including anxiety, depression, bipolar disorder, substance misuse, and challenges engaging with services. You will manage and key-work a caseload, supporting individuals to move forward, build independence, and re-engage with their communities. This role is hands-on and relationship-led. You will complete assessments, support inductions into services, and work closely with clients to agree clear support plans and measurable goals. You will also provide practical guidance around housing, welfare, and benefits, supporting clients through transitions and move-on planning. Key Responsibilities: Provide a responsive, client-focused service to an allocated caseload Build effective working relationships and support individual recovery goals Develop and review support plans with clear, measurable outcomes Complete inductions, risk assessments, and ongoing reviews Manage incidents and challenging behavior using de-escalation