As a Government and LEA Service Unit Team Leader, you will supervise the day-to-day operations of a team of Government and Law Enforcement Officers. Your primary responsibility is to ensure the prompt and accurate response to lawful demands by law enforcement and government agencies for communications data, while adhering to specified timescales and legal requirements. This includes the disclosure of data under various lawful obligations, alongside overseeing the implementation of Data Protection policy to safeguard privacy and ensure regulatory compliance. Your role extends to providing guidance, setting priorities, and facilitating ongoing training to enhance the team''s knowledge and skills. You will be the first Point of Contact for Escalations, serving as the primary escalation point for any issues or concerns, you promptly address and resolve challenges to ensure seamless operations and compliance with regulatory standards. This dual focus on supervisory leadership and being the go-to resource for escalations ensures the efficient functioning of your team and reinforces Sky''s commitment to upholding legal and ethical standards in all aspects of operations. What you''ll do: Act as a subject matter expert, supporting and supervising team members while resolving complex issues within the service area. Lead and contribute to projects and service improvement initiatives to ensure effective, high quality delivery. Manage operational delivery, including oversight of ..... full job details .....