Service Advisor
We are recruiting on behalf of our client, a well-established multi-franchise approved commercial vehicle dealer group with multiple centres across South West England. They are seeking a Vehicle Service Advisor to join their Avonmouth facility. The Vehicle Service Advisor will play a pivotal role in delivering exceptional customer service and managing the front-of-house operations efficiently. Benefits for the successful Service Advisor:Starting salary 32,000 per annum, dependent on experience33 days annual leave, including bank holidaysAccess to comprehensive manufacturer-accredited training and development programmesCompany pension schemeFree on-site parkingWorkwear providedSupportive and friendly working environmentOpportunities to work with an industry-leading commercial vehicle brand40 hours per week, Monday to FridayDuties of the Service Advisor:Greet customers and create a welcoming first impressionBook appointments and manage workshop diaries efficientlyPrepare estimates and gain customer authorisation for workHandle incoming phone calls, email enquiries, and customer queriesPrepare job cards, ensuring accuracy in paperworkCommunicate with the workshop controller and technicians regarding vehicle statusUpdate customers on progress throughout the service processProcess payments and issue invoicesMaintain a tidy and professional reception areaSupport the workshop team with administrative tasks to ensure smooth daily operationsRequirements of the Service Advisor:Proven ..... full job details .....
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