Insurance Account Handler Location: BirminghamWorking Pattern: Monday to Friday (Hybrid / Flexible working options available)Employment Type: Full Time, PermanentSalary: Competitive basic salary + bonus structure The Opportunity An opportunity has arisen for an Insurance Account Handler to join a leading independent insurance brokerage. Working Monday to Friday with no weekend requirements, this role offers a competitive salary, a generous bonus structure, and the opportunity to develop your career within a growing and supportive insurance group. Flexible and hybrid working arrangements are available, and the business welcomes applicants from a wide range of backgrounds. The Role As an Insurance Account Handler, you will support a designated portfolio of clients and act as their key day-to-day contact. You will build strong client relationships and provide support with queries, policy changes and general insurance servicing. This is an excellent opportunity for someone who enjoys customer service, relationship management and client engagement. Key responsibilities include: Supporting and servicing an existing portfolio of insurance clientsActing as the first point of contact for client enquiriesBuilding strong relationships and delivering excellent customer serviceManaging policy documentation and assisting with renewals and mid-term adjustmentsWorking closely with colleagues to ensure clients receive a high level of service About You We''re looking for someone with insuranc