Tennial Personnel are actively seeking a hands-on Sales Office Assistant / Plant Nursery Support professional on behalf of our client, a prestigious plant nursery and arboretum based in Campsea Ashe, Suffolk. This is a temporary-to-permanent opportunity for the right candidate, offering an hourly rate of 12.21 to 15.00 per hour, depending on experience. This is an excellent opportunity for an organised and proactive individual with a genuine interest in plants, horticulture, and the outdoor environment to join a highly respected horticultural business. The role combines sales office support with practical exposure to the nursery, supporting senior management while ensuring customers receive knowledgeable, accurate, and professional service throughout their journey. This part-time position offers flexible working hours and days, subject to discussion. Key Responsibilities: Act as a knowledgeable first point of contact for customer enquiries relating to plants, availability, orders, collections, and deliveries Manage customer enquiries from initial contact through to sale, dispatch, delivery, or collection, ensuring accurate follow-up Meet and greet customers and visitors to the nursery in a professional and welcoming manner Confidently learn, use, and apply botanical plant names in customer interactions and internal documentation Provide organisational and administrative support to the Managing Director Answer incoming telephone calls, resolving queries within scope or escalat