One of my clients are hiring a Head of Planning andamp; Scheduling to lead the build-out of a central planning and scheduling function and drive measurable improvements in productivity and service performance.The roleLead the move from locally-run planning to a standardised, centralised operating modelPartner with operations and a wider digital transformation programmeEmbed optimisation-led planning and scheduling to improve schedule stability and utilisationKey responsibilitiesBuild and lead a central planning andamp; scheduling teamDefine SOPs, playbooks, governance and role clarityCreate a capacity planning framework (demand forecasting, skill-mix, resourcing inputs)Own 4-6 week forward planning (backlog shaping, work readiness, volume smoothing)Govern D+1 scheduling (cut-offs, freeze windows, change control, quality)Codify "local knowledge" into structured constraints (access rules, estate rules, client needs)Drive continuous improvement (territory design, constraint tuning, job duration''s, workflows)Track and deliver benefits: reduced travel, improved productivity, better schedule accuracyWhat we''re looking forSenior leadership experience in planning/scheduling within field service (or similar)Proven track record implementing new operating models (not just BAU management)Experience with scheduling optimisation tools (IFS PSO highly desirable)Strong analytical capability (workforce/capacity modelling; trade-offs and decision-making)Confident change leader who can influe