Our client based in central London is looking for an account manager to join the client services team They specialise in packaging for a variety of organisations in the retail sector They are looking for an account manager to inspiring clients and communicating workflow for the packaging product portfolio Acting as the primary point of contact for multiple client accounts Ensuring briefs are clearly understood, accurately scoped and agreed Scheduling work, managing timelines and keeping delivery on track Collaborating seamlessly with internal and external teams to ensure smooth workflow and high-quality output Guiding clients toward strategic, well-considered solutions as well as reacting to reorder requests Ideally a Confident, warm and engaging communicator A fast, curious learner You have a track record of organisation, proactivity and are comfortable delegating Experience in an agency environment (preferred) Able to manage multiple projects, timelines and priorities simultaneously Practical, calm under pressure and solutions-focused Strong Microsoft Office skills (Excel/Word essential) Understanding of quoting, purchase orders and invoicing Experience with Monday CRM or Basecamp is a bonus Background in packaging, print, manufacturing or logistics (preferred) Willingness to travel for client visits and supplier meetings Full job spec provided prior to interview Please make sure that your location and phone number are included in your application. ..... full job details .....