You''ll support the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store.

The Role

We are looking for a Ecommerce Analytics Executive

tosupport the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store.This role will play a critical part in driving data-informed decisions across the e-commerce team, helping to shape customer experience, marketing performance, and commercial effectiveness. The ideal candidate will be detail-oriented, commercially aware, and confident communicating insights to stakeholders at all levels.Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).Your day-to-day

Ownership of reporting

- you will own weekly, monthly, and quarterly reporting for key e-commerce metrics, including channel performance, country-level trends, product insights, and campaign resultsDeliver insightful commentary

- you''ll provideinsightful commentary to accompany reporting, with clear identification of over/underperformance and actionable recommendationsSite analysis

- you willanalyse on-site behaviour, customer funnels, and content performance to surface opportunities for improvement andconduct deep dives into specific journeys or segments to propose growth initiativesPresent your findings

- you will attend regular trading meetings and present your updates and analysis to the broader retail and commercial teamsCollaborate with the wider team

- you''ll work closely withwith marketing, CRM, and content teams to assess the performance of cross-channel campaigns and site initiativesWhat we are looking for

Digital analytics experience

- you will have experience and expertise in a Digital or Ecommerce analytics role either at an agency or in-houseProficiency with key systems and tools -

you''re well versed in using different systems and analytics tools such as Excel, GA4 and Google Tag ManagerBest-in-class relationship building skills

- you build professional relationships with ease and act with influence to motivate changeAttention to detail

- you have the ability to turn complex data into clear insights and recommendationsExcellent communicator

- you''re able to communicate complex information in a simple and understandable wayWhy choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:An exciting reward and recognition schemeGenerous holiday allowance which increases with your length of serviceGreat internal learning and development programmesA flexible hybrid working modelPriority access to apply for match ticketsA competitive health and wellbeing benefits packageA leading Employee Assistance ProgrammeGreat discounts with some of our PartnersArsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

#J-18808-Ljbffr