Business Analyst - Manchester Are you ready to join a forward-thinking, people-centred digital services business? My client is looking for a passionate Business Analyst to play a key role in their journey. You ll be part of a collaborative, multi-disciplinary team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis it s about driving business value, improving customer experiences, and helping shape the future of digital banking. The ideal candidate will have a genuine passion for business analysis and a strong problem-solving mindset. You ll be comfortable gathering requirements, working with stakeholders, and supporting the delivery of high-quality digital solutions within an Agile environment. Key Responsibilities: Analyse and define business requirements to deliver clear business outcomes Create and refine user stories, acceptance criteria, and support UAT activities Collaborate with internal stakeholders and third-party suppliers Facilitate workshops, requirement-gathering sessions, and cross-functional discussions Support Agile delivery teams and contribute to continuous process improvement Assist in identifying opportunities to enhance customer and business outcomes What We re Looking For: Experience working as a Business Analyst in a fast-paced environment Understanding of Agile delivery methodologies and experience using tools such as JIRA Strong communication and stak