About i24 Group Our client, i24 Group is an international business group operating a range of service businesses across the UK and overseas. Their Birmingham branch is one of their key UK operational hubs, providing mail handling, e-commerce returns processing, order fulfilment, and retail postal and packaging services. Our client is looking for an organised, dependable and proactive Branch Team Leader to help oversee the day-to-day running of the Birmingham branch. About the Role This is a varied hands-on team leader role with genuine responsibility and plenty of variety. You''ll help ensure the Birmingham branch operates efficiently, accurately and in line with our procedures. Leading a small team, support customers, communicate with business clients and work closely with the UK Operations Manager to keep everything running smoothly. This isn''t a desk-based role. i24 is looking for someone who enjoys getting involved in the day-to-day operation, leading by example and taking pride in maintaining high standards. No two days are the same. One day you might be helping customers in store, the next overseeing incoming mail, supporting the team with fulfilment work or resolving a client query. If you enjoy variety and like keeping things organised, you''ll fit in well. Key Responsibilities Help oversee the day-to-day running of the Birmingham branch. Support and coordinate a small team. Ensure work is completed accurately and in accordance with company procedures. Oversee the ..... full job details .....