Highways Technical Administrative AssistantAbout the roleWe are looking for an organised, motivated and enthusiastic Highways Technical Administrative Assistant to join our Highways and Parking Operations team.This is an excellent opportunity for someone with good administrative and communication skills who enjoys working in a busy, customer-focused environment and wants to contribute to the delivery of essential highways services to local residents.You will provide a range of technical and clerical administrative support to the Highways team, helping to ensure that enquiries, requests and information are processed efficiently and accurately.What you will be doingYour responsibilities will include:Supporting the processing and management of requests received through the Council''s Love Clean Streets reporting system.Providing administrative support for Members'' Enquiries, complaints and Freedom of Information (FOI) requests.Answering telephone enquiries from members of the public and providing a professional, helpful and courteous service.Liaising with operational staff, professional colleagues and other departments to obtain and share information.Maintaining and updating registers, records and electronic filing systems, ensuring information is accurate and accessible.Assisting with the processing of orders, invoices and other administrative documentation.Organising and supporting the day-to-day technical and clerical administration of the Highways Section.Assisting ..... full job details .....