An excellent opportunity for an Operations Assistant to join a well-established company based in Dereham

Job Type: Full-time, Permanent
Salary: £27,000 Per Annum
Location: Dereham, NR20

About the Company:

Norwich’s leading independent plumbing, heating and electrical company. They have a team of highly experienced engineers and tradespeople to support all of your service and maintenance needs from leak repairs to renovations.

About the Role:

The company is looking for a friendly, confident and people-focused person who thrives in a busy environment and takes pride in great service.

You will play a key role in supporting the Operations Team, daily tasks will include;

• Speaking with customers and handling enquires
• Following up after engineer visits
• Preparing and sending quotes
• Scheduling bookings and coordinating logistics
• General operational and administrative support

Candidate Requirements

• At least 1 years of customer service experience
• At least 1 years of administrative experience
• Excellent communications skills
• Strong attention to detail
• Good computer literacy
• A positive, proactive attitude and willingness to learn

Company Benefits:

• Company events
• Additional holidays after qualifying period
• Private medical insurance after qualifying period
• Full sick pay after qualifying period
• On-site parking
• Full training given

If you feel that you have the relative skills/attributes to fulfil this role then please apply now!


The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.