Are you ready to launch your career with a competitive salary, excellent benefits, and the chance to work at the heart of the electricity network in Maidstone? UK Power Networks is seeking a dedicated Technical Support Assistant to join our Major Connections team, reporting to the Commercial Analyst. This permanent role offers a salary of 42,005, and a 3% bonusImagine the satisfaction of providing exceptional customer service to Major Connections customers, helping them navigate the process of connecting to our electricity network. You''ll play a crucial part in managing project queues, ensuring that every connection remains on track to meet delivery commitments. By collaborating with customers, you''ll resolve queries, offer advice, and interpret technical requirements, drawing upon your understanding of the electricity network. Your role will also involve screening enquiries, supporting Commercial Project Managers in assessing connection points, and maintaining up-to-date system records.As a Technical Support Assistant, you will support the team by processing re-quotes and re-validations, understanding customer technical needs, and ensuring timely and accurate provision of quotes for non-contestable connection costs. You''ll carry out simple point of connection analyses, produce estimates, and assist with compliance tracking and legal processes for project delivery. You will also help review project costs against budgets, monitor information entered into SAP and other syste