IT Support EngineerEast SussexPermanent Hybrid£30,000 - £35,000VIQU is recruiting an IT Support Engineer to join a lean internal IT team supporting approximately 300 users across the UK and Europe. Reporting directly into the IT Manager, this role has clear ownership across end-user support, devices, and day-to-day IT operations. While the environment is flexible and fast-moving, the remit is defined and offers autonomy, visibility, and progression as the IT function continues to mature.Key Responsibilities of the IT Support Engineer: Deliver 1st and 2nd line support to circa 300 users across UK and European sitesSupport Windows and macOS end-user environmentsManage and support mobile devices across iPhone and AndroidAdminister device management and policies using IntuneSupport endpoint security using Microsoft DefenderProvide day-to-day support across Cisco Meraki networkingWork with an external MSP for escalation and additional support when requiredOperate effectively in a less structured environment with changing priorities Key Requirements of the IT Support Engineer: 2 3 years experience in an IT Support Engineer, 1st Line, or 2nd Line Support roleBackground supporting users in a small or mid-sized business environmentStrong hands-on experience with Windows and macOSExperience with Intune, MDM, and endpoint security toolingExposure to iPhone, Android, and Cisco Meraki networksComfortable taking ownership and working with minimal processClear communication skills and a pro