Customer Service Key Accounts
Customer Service Key Accounts Executive Warwick. FIXED TERM CONTRACT UNTIL JULY 2027Love looking after customers and building real relationships? This is a chance to join the Customer Service Key Accounts team at an internationally recognised, premium brand, one of the most respected names in its industry and a genuinely amazing company to work for.You will be based in beautiful, modern offices in Warwick, in a friendly, high-performing team where good people are valued and looked after. The business is known for keeping its best people, and there are often opportunities to grow once you are in.The roleAs a Customer Service Key Accounts Executive you will be the trusted point of contact for a portfolio of important customers. You will: Manage the day-to-day running of your key accounts, from order to deliveryProcess orders accurately and on time, using SAPOwn customer queries and resolve them first time, keeping customers updated at every stepTrack deliveries with logistics partners and sort any issues quicklyPrepare for and attend customer meetings, spotting opportunities to improve the serviceWork closely with Sales, Service and wider teams to keep everyone informedBe part of a customer service team that aims to be a centre of excellence About you Proven experience in customer service, ideally in an account handling, order processing or customer support roleSAP experience (or a similar ERP system) is highly desirableConfident with Excel, Outlook and CRM systemsOrganised, ..... full job details .....
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