We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support. Key responsibilities: Acting as a first point of contact for customer queries and post-occupation issues Logging and updating defects, ensuring information is recorded accurately Coordinating diaries for site visits and inspections Issuing work instructions and liaising with contractors and internal teams Maintaining records, reports, and general administration Supporting complaint handling and status updates where required About you: Previous experience in a customer care or coordination role Strong communication skills and a customer-focused approach Well organised with good attention to detail Confident using MS Office (Word, Excel, Outlook) Experience using Coins would be a strong advantage Able to pick things up quickly and work effectively in a fast-paced environment This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.