Job Role: 3rd Line Support EngineerSalary: £40,000 - £55,000 + Excellent BenefitsLocation: Leeds (Hybrid)GEM Partnership is delighted to partner with a well-established, market-leading property development agency in the recruitment of a 3rd Line Engineer. With 11 offices across the UK, they provide property consultancy services, ranging from architecture to property valuation and management.Our client is recruiting for an ambitious technical expert, reporting to the Head of IT and primarily responsible for the installation, maintenance, and security of the organisation''s network infrastructure with a core focus on Microsoft Azure, Microsoft 365, and on-premises Windows environments. You''ll help set standards, coach others, and improve the consistency and quality of end user support.Key Responsibilities:Act as the senior escalation point for infrastructure and network issuesMaintain high availability across servers, networks and core platformsEnsure high availability, seamless connectivity, and robust protection against cyber threats through the implementation of Microsoft-centric security controlsConfigure and monitor security controls using Microsoft Defender, Microsoft Intune and Microsoft Entra IDWork alongside the department to monitor vulnerabilities and intrusions, patching server infrastructure and client devicesManaging Conditional Access Policies, MFA and Role-Based Access ControlsInstall and troubleshoot physical hardware. Provide recommendations for the improveme