Job Title: Administrator / Office Administrator / Housing Administrator Location: Leeds Reports to: Director / Team Leader Hours: Full-time (9:00am - 5:30pm) Contract: PermanentRole Overview Brook street is seeking a reliable, organised, and compassionate Administrator / Office Administrator for our client, to support the daily operations of an all-male supported housing service.This role is central to the smooth running of the service and requires a confident administrator who can manage office operations, maintain accurate records, liaise with external agencies, and provide a calm, professional, and empathetic point of contact for residents, staff, and visitors.Key ResponsibilitiesAdministrative and Office SupportManage day-to-day office administration, including answering telephone calls, managing emails, handling post, and reception duties.Act as the first point of contact, welcoming visitors, contractors, professionals, and service users in a respectful and professional manner.Prepare and serve refreshments for meetings, visitors, and residents when appropriate.Maintain electronic and paper filing systems, ensuring GDPR compliance and confidentiality.Prepare letters, reports, meeting documentation, and correspondence.Support staff with appointment booking, diary management, and scheduling.Maintain office supplies, stationery, and equipment.Take accurate minutes for staff meetings, management meetings, and multi-agency meetings.Utilities, Contracts and Account Administrat