Network andamp; Telephony Support EngineerLocation: BristolType: Temporary ContractStart Date: Monday 26 May 2025End Date: Monday 30 June 2025Pay Rate: £22.03 per hour (Inside IR35)An experienced Voice andamp; Data Networks Engineer is required to cover for a staff member currently on leave. This is a short-term role, working in a tight-knit, professional team of five. Immediate start available following interview and background checks.What You''ll Be Doing:Maintain and support voice and data networks, telephony systems, and related infrastructureTroubleshoot connectivity issues and resolve incidents to meet service levelsMonitor network performance and escalate issues when neededConfigure network/Teams comms kit (multi-vendor environment)Document changes and support BAU operationsLiaise with internal IT teams and external suppliersHandle tickets from the call management system to SLA deadlinesTravel between sites as requiredWhat You''ll Need:Proven experience with enterprise-level network and telephony infrastructureStrong troubleshooting skills for voice/data connectivity and hardware issuesHands-on experience with system upgrades and backup/recovery practicesFamiliarity with ITIL practices and working in a public sector IT environmentAbility to follow procedures and technical standards (ideally NCSC aligned)Confident communicator with both IT and non-IT staffMust be able to hit the ground running - no time for hand-holdingThis is a backfill role with a clear end date. Exte