Customer Care ManagerLocation: NorthamptonSalary: 28,500 - 31,000 depending on experienceContract type: PermanentWorking hours: 40 hours a week, Monday - Friday About the roleWe are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and remedials, as well as carrying out occasional site visits and inspections. Responsibilities include handling client enquiries, coordinating inspections, liaising with suppliers for quotations, sourcing materials and subcontractors, attending sales handover meetings, and managing supply-only orders and internal contracts within idverde.RequirementsStrong customer service and communication skillsExcellent organisation and time managementConfident problem-solver with the ability to use initiativeGood IT skills and attention to detailCommercial awareness, including pricing small worksAbility to work independently and as part of a teamExperience liaising with suppliers and subcontractorsFull UK driving licence for site visits and inspection.Why join us?As the UK''s leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That''s why we''re committed to nurturing a diverse and inclusive culture where everyone can thrive.What we offerCareer development: We offer career advancement and development opportunities through our bespoke apprent