Join our Leafletdrop team in Marlow as a Customer Service and Sales Support Coordinator.This is a varied, administration-focused role where you''ll support customers, manage enquiries and orders, and provide essential sales and administrative support across the business.As the first point of contact for clients, you''ll play a key role in keeping the team organised, operations running smoothly, and delivering an excellent customer experience.We''re looking for someone who is organised, proactive, quick to learn, and enjoys working in a busy office environment. Attitude, enthusiasm, and a willingness to learn are just as important as experience, alongside the ability to use initiative and adapt in a fast-paced environment.Apply today and become a key part of a collaborative and client-focused teamAbout the RoleKey ResponsibilitiesAct as the first point of contact for inbound client calls, emails, and chat queriesConfidently handle high-volume inbound phone activityManage bookings, orders, and service-related queriesSupport clients through the full order lifecycleRespond to sales and service queries and refer opportunities to SalesCreate booking confirmations, delivery instructions, and reportsMaintain accurate CRM records (including HubSpot)Support invoicing, reporting, and campaign administrationLiaise with internal teams and external suppliers, including Royal MailSupport onboarding, shared inbox management, and general admin tasksWorking hours 37.5 Monday to Friday, with ..... full job details .....