Software Trainer London £35,000 18-month fixed term contract We have an exciting opportunity for a training / IT professional to join our team and design, develop and deliver high-quality software training. With experience in a similar role, you will be accustomed to identifying skills gaps and training needs through a comprehensive Software Training Needs Analysis (TNA) and create engaging, up-to-date training programmes, materials and documentation for individuals to ensure that they are all able to access the software used. As a Trainer, you will feel at ease providing training sessions using various methods, including in-person sessions, one-to-one coaching and virtual webinars. You ll be expected to review and evaluate training and relevant feedback to ensure that the training meets the necessary requirements and report on findings to highlight areas of strength and improvement. In this varied role, there will be several topics to cover including: Core desktop applications (Microsoft Office 365 suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint) New software and in-house enterprise systems UK GDPR and Data Protection, online safety and security best practices We re looking for an individual with experience designing and delivering software training to end-users, demonstrating an understanding and experience of the full training cycle, from TNA and design through to delivery and evaluation. You ll be confident training both small and large groups, across di