Job title Security Operations Manager Location: North-East Salary: £36,500-£38,500, Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum Why Join? My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide secu