Job Type: Permanent / Full TimeDepartment: Swiss TimeLocation: EssexReports to: Assistant ManagerDirect Reports: 5+ Salary: £30,000 per annum About the Role We are seeking an experienced and driven Team Leader to lead, inspire, and develop a high-performing team within Swiss Time Services. In this role, you will ensure operational excellence, regulatory compliance, and efficient processes that support both departmental and organisational objectives. You will play a critical part in creating a motivated, well-trained, and engaged team that delivers outstanding results for internal and external stakeholders. Key Responsibilities ? Team Leadership Lead, coach, and motivate team members to achieve individual KPIs and departmental goals Set clear performance expectations and lead by example Create an engaged, informed, and high-performing team culture ? People Management and Workforce Planning Build a positive and inclusive environment that encourages development and accountability Ensure team members are multi-skilled across operational disciplines Organise team resources effectively to meet business needs and deliver operational consistency ? Performance Management Drive financial and operational performance while controlling costs Monitor and improve operational efficiency in line with business requirements Address performance with a coaching mindset, supporting continuous improvement ? Operational Compliance and Governance Ensure adherence to regulatory requirements, compa