Technical Account ManagerCambridgeshire 60,000The purpose of the role is to own the customer relationship from a technical standpoint, playing a key role both externally with customers and internally across teams.This company have a well-established partnership with the biggest retailers, so it gives you a great opportunity to not only continue this but build a stronger relationship with them.Responsibilities:Driving alignment, collaboration, and strong external relationshipsManage critical paths to ensure key milestones are delivered on timeKeep customer communication clear, consistent, and proactiveLead product launches and continuous improvement initiatives from start to finishAnalyse operational and quality data to identify trendsAct as the key link between site teams and customersPut structured processes in place to manage issues quickly and effectivelyOversee product specifications and artwork, ensuring accuracy and timely deliveryWork closely with site teams to ensure full understanding and delivery of customer requirements What they need from you: Experience in a Technical Manager, Technical Account Manager or Customer-Facing Technical position within Food/FMCGStrong knowledge of major retailer codes of practiceEffective communicator with customers and internal teamsDeep knowledge of HACCP and Quality Management SystemsIf you are currently working with major retailers in a Senior Technical position, this could be the next step for you.Please get in touch with Owen or