Salary - Up to £27,000.00 Location - Skinningrove, TS13 4ET Pattern of Work 36.5 hours, Monday - Friday What you need to know about the role As a Customer Services Representative, you''ll play a vital role in understanding and addressing our customers needs while building strong, lasting relationships. Acting as the primary point of contact, you ll engage regularly with customers, ensuring their expectations are exceeded through exceptional service and operational excellence. Your key responsibility will be to serve as the bridge between customers and our internal teams, managing daily operational matters to enhance customer satisfaction and deliver a seamless experience. What we need to know about you This is an exciting opportunity for individuals with a solid educational background and experience in customer-facing roles. Strong communication skills both written and verbal are essential, along with the ability to foster meaningful relationships and develop customer trust. Additionally, negotiation skills and business acumen would be beneficial in this role. What we can offer you We know our employees are our greatest asset and alongside the great benefits packages we offer, we continue to invest in their careers by providing a huge range of training and development opportunities. Whatever your stage in life, you''ll find a range of benefits to complement your work-life balance. The benefits you''ll enjoy include: Defined contribution company pension scheme 27 personal