Operations Manager - We''re looking for an epic leader of people, commercial animal and standards driven operator to join our team as an Operations Manager within LondonYou''ll be the driver of culture, leading your General Managers and bring to life our ''bring the fun'' value. You''ll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.What you''ll do hereOversee the daily operations of multiple locations, ensuring efficiency and profitabilityEnsure compliance with all regulatory requirements and safety proceduresBuild, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectationsPut the customer first in everything you and your teams do, driving service and guest reviews/feedbackEnsure food quality standards uphold our ambition to be the most loved QSR brandCollaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forwardImplement and maintain operational policies, procedures and standards across all locationsMonitor and analyse financial performance, budgeting and cost control measuresDrive continuous improvement initiatives to enhance operational effec