Your new company
My client is a leading fashion retailer looking for a credit controller to join their team on a 2-3 month basis. Your primary responsibility will be chasing back-dated debt (1+ year aged debt) from B2B clients and wholesale partners. My client needs someone that is confident in chasing payment, and good at building key relationships with stakeholders.
Hybrid: 3 days in the office
Pay: -19 - -22 per hour depending on experience.

Your new role

• Take ownership of aged debt recovery, with a focus on accounts overdue by 1+ year
• Credit control for 2000+ customers (working in a team of 3 other Credit Controllers)
• Confidently chasing payments by reaching out to customers over the phone, and then by email, to chase outstanding balances
• Dealing with any customer queries, issuing statements and taking credit card payments over the phone
• Work with internal departments (sales, customer service tec) to resolve disputes and facilitate payments
• Maintain accurate and up-to-date debtor records and credit control notes
• Assist with general credit control duties

What you''ll need to succeed

• .Proven experience in Credit Control (4 years minimum experience)
• Strong track record of recovering aged debt
• Excellent communication skills - must be confident on the phone
• Proficiency in NetSuite is preferred, but experience with other systems is advantageous (think Sage, SAP).
• Excellent Excel skills. Must be able to do Pivot Tables and VLOOKUPs
• Ability to work independently and as part of a team.

What you need to do now


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