As a Credit Controller in the business services industry, based in Northampton, you''ll play a key role in managing and maintaining the company''s credit and collections processes. Your day-to-day will involve ensuring timely payments, resolving account queries, and supporting the smooth running of the accounting and finance department.Client DetailsA company in the business services industry located in Northampton.DescriptionManage and recover outstanding debt relating to fees across multiple locations.Review and prioritise aged debt ledgers, focusing on high-value and long-outstanding accounts.Contact responsible parties by telephone, email and letter to secure payment of overdue balances.Investigate and resolve account queries, disputed charges and billing discrepancies that may delay payment.Negotiate payment arrangements and repayment plans in line with company policies.Monitor agreed payment schedules and follow up on broken arrangements.Liaise closely with Regional Managers and Finance teams to obtain information required to support debt recovery activities.Maintain accurate records of all communications, payment commitments and collection activity.Escalate high-risk or non-responsive accounts through the appropriate internal and legal recovery processes.Reconcile customer accounts and allocate payments accurately.ProfileA successful Credit Controller should have:Previous experience in credit control or a similar role within accounting and finance.Strong numerical and ..... full job details .....