We are recruiting on behalf of our client for a skilled Part Time Service Advisor to join a busy, well-established service department in Potters Bar, Hertfordshire. Benefits for the Service Advisor:Competitive basic salary of 18,000 per year (pro rata)Working pattern: 8am to 2pm Monday, and 9am to 2pm Tuesday to FridayBuild long-term relationships with customers and colleaguesSupportive environment within a structured, professional service teamConsistent, early start-friendly scheduleDuties of the Service Advisor:Greet customers and book vehicles in for servicing, repairs and inspectionsAdvise customers on recommended work, maintaining clear and accurate communication throughoutRaise and progress service jobs, ensuring estimates, authorisations and labour times are managed correctlyLiaise with the workshop team to track progress and confirm completion timesMaintain accurate records on job progress, customer updates and service documentationHandle customer queries promptly, professionally and in line with company standardsRequirements of the Service Advisor:Experience as a Service Advisor within a franchised dealer, independent garage or similar environmentStrong customer service skills with the confidence to communicate clearly and professionallySolid administration ability, including accurate completion of job cards and service documentationGood understanding of service processes, estimates and authorisation proceduresReliable, proactive approach with the ability to prioriti