Job Title: Sales Account ManagerLocation: East Grinstead Salary: 30K Hours: Monday - Friday, 37.5 hours per week - full time onsiteThe RoleWe are seeking a driven and customer-focused Sales Account Manager to join a busy and collaborative team on a 12-month fixed term basis.In this role, you will be responsible for managing and developing a portfolio of customer accounts, ensuring high levels of service delivery and supporting business growth. You will build strong relationships with clients, understand their needs, and coordinate internal teams to meet customer expectations effectively.Key ResponsibilitiesBuild and maintain strong, long-term relationships with customer accountsManage daily account activity to ensure smooth and efficient operationsEnsure customer requirements are understood and consistently metMonitor and manage stock commitments with customers, ensuring timely uptakeCollaborate with internal stakeholders to deliver a high standard of serviceParticipate in regular sales meetings and customer business reviewsWork closely with supply chain teams to review forecasts and support delivery targetsTake ownership of account performance and identify opportunities for growthEscalate issues or concerns in a timely and appropriate mannerWork towards agreed targets and performance measuresAbout YouYou will be a motivated and detail-oriented individual with a passion for delivering excellent customer service and achieving results.Key skills and experience:Previous experien