Job title: German speaking Customer Service AdvisorSalary: £26,500 per annumLocation: Remote, with 1 day per month in the officeContract: Permanent, full-time Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a German-Speaking Customer Service Advisor to join our client s team. This role is primarily remote, offering flexibility with just one day per month required in our client s office. Responsibilities: Handle customer enquiries from German speaking customers via phone, email, and live chat.Provide solutions to customer issues, ensuring satisfaction and timely resolution.Maintain customer records and accurately log interactions.Work collaboratively with team members and management to improve customer experiences. WhoWe re Looking For: Fluent in both written and spoken German and EnglishStrong communication and problem-solving skills.Prior experience in a customer service role is advantageous.Ability to work independently in a remote setting. Shift Patterns:You can choose one of the following 5-week rotational shift patterns: Choice 1 (5-Week Rotation): Week 1: Monday to Friday. 07 15 UK TimeWeek 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07 45 UK TimeWeek 3: Monday to Friday. 11 15 UK TimWeek 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08 15 UK TimeWeek 5: Monday to Friday. 11 00 UK Time Choice 2 (5-Week Rotation): Week 1: Monday to Friday. 07 15Week 2: Monday, Tuesday, Wednesday, Thursday 07 4