Job Vacancy: Administrator – Direct Payments Team

Location: Vale of Glamorgan Council, Wales
Pay Rate: £13.00–£15.00 per hour (Umbrella)
Contract: Full-Time Locum
Hours: 37 hours per week
Start Date: ASAP
Working Hours: Monday to Thursday, 8:30am–5:00pm; Friday, 8:30am–4:30pm

Job Overview

An exciting opportunity has arisen for an experienced Administrator to join the Direct Payments Team within the Social Services Directorate at Vale of Glamorgan Council.

This is a full-time locum position offering the opportunity to provide essential administrative support to the team, helping ensure the effective management and coordination of Direct Payment packages. The successful candidate will support the processing of referrals, maintain accurate records and liaise with external support providers to ensure services are delivered efficiently.

Key Responsibilities

• Register new Direct Payment referrals on the Council’s WCCIS database.
• Liaise with external support providers regarding the management of Direct Payment packages, including agreeing service start dates.
• Provide administrative support to the Direct Payments Development Officer.
• Provide cover for other Direct Payments Administrators when required.
• Maintain and update filing systems, spreadsheets and databases, ensuring records are accurate and up to date.
• Comply with the Council’s Data Protection Policy, GDPR requirements and relevant guidance.
• Ensure adherence to the Council’s Financial Regulations, Standing Orders, policies and procedures.
• Apply the principles of the Council’s Equal Opportunities Policy in all aspects of work.
• Follow relevant health and safety legislation and Council procedures, taking reasonable care to protect your own health and safety and that of others.
• Implement the principles of the Council’s Environment Policy.
• Report any safeguarding concerns promptly to the appropriate safeguarding officer.
• Undertake any other reasonable duties and responsibilities appropriate to the role and grade, as required.

Working Hours

The role is full-time, with 37 hours per week. The standard working pattern is:

• Monday to Thursday: 8:30am–5:00pm
• Friday: 8:30am–4:30pm

The Ideal Candidate

The successful candidate will demonstrate:

• Strong administrative and organisational skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Good communication and interpersonal skills when liaising with colleagues and external providers.
• Confidence in using databases, spreadsheets and standard office software.
• The ability to manage competing priorities and work effectively as part of a team.
• An understanding of confidentiality, data protection and safeguarding responsibilities.
• A professional, reliable and proactive approach to work.

Previous experience in an administrative role, particularly within local government, social services or a similar public sector environment, would be advantageous.

How to Apply

If you are an organised and motivated administrator looking for your next opportunity, this could be an excellent role for you.

Apply now to be considered for this full-time locum position with Vale of Glamorgan Council, with an ASAP start and an hourly rate of £13.00–£15.00 Umbrella.