ServiceNow Source-to-Pay (S2P) and Finance Case Management Specialist 6 months Remote InsideIR35 - Umbrella only The ServiceNow Source-to-Pay (S2P) and Finance Case Management Specialist is responsible for the design, configuration, and ongoing optimisation of ServiceNow solutions supporting Source-to-Pay, Finance Case Management, and related workflows. The role ensures efficient, compliant, and user-friendly finance and procurement processes, working closely with Finance, Procurement, IT, and ServiceNow platform teams to deliver scalable and value-driven outcomes. Key Responsibilities ServiceNow Configuration and DeliveryConfigure, support, and enhance ServiceNow Source-to-Pay (Procurement, Purchasing, Supplier Management) and Finance Case Management modulesTranslate business requirements into functional ServiceNow solutions using out-of-the-box capabilities and configuration best practicesConfigure workflows, case types, assignment rules, SLAs, approvals, and notificationsMaintain data models, forms, UI policies, and business rules relevant to finance and procurement processesProcess Optimisation and AutomationReview and improve end-to-end S2P and finance processes, focusing on efficiency, compliance, and user experienceImplement automation to reduce manual effort across requisitions, purchase orders, invoices, supplier queries, and finance casesSupport continuous improvement initiatives aligned to ITIL and finance operational best practiceStakeholder CollaborationAct as