Business Support Assistant - Housing and Neighbourhoods £25,583 to £26,403 pro rata for hours worked Part Time Fixed Term Contract - 1 year 18.5 hours per week (Monday and Tuesday full days and Wednesday morning) About The Role An exciting opportunity has arisen to join our Specialist Support team as a part time Business Support Officer. This role is the first point of contact for all our services including Independent Living, Extra Care, Community Support and Care Connect 24-7. You will work as part of a team to provide comprehensive administrative support to our large reactive and dynamic front-line team. You will be regularly liaising with applicants, families and professionals providing information about our services and supporting them. You will be required to use your initiative, be proactive and show empathy. Key tasks will include: • Acting as the first point of contact for our service, managing our service email accounts and answering telephone enquiries for our customers and internal teams. • Taking minutes for team, resident and professional meetings • Creating and managing tenant and customer accounts • Creating purchase orders and processing invoices • Uploading referrals for our servicing onto our Housing Management system • Updating and maintaining customer and service records accurately in line with processes. About You The successful candidate will have: • excellent communication skills at all levels • meeting minute taking experience • a flexible outlook an