About SMARTSMART Managed Solutions is a leading provider of integrated FM and Engineering services, delivering innovative solutions to maintain and optimize critical infrastructure for clients across multiple sectors. Our success depends on a highly skilled workforce capable of meeting complex technical and compliance requirements. Role PurposeThe Learning and Development Manager will design and implement a robust training architecture that supports technical excellence and compliance within the FM and Engineering environment. This role ensures our Management teams, engineers, contract support, helpdesk teams, and service partners have the skills and knowledge to deliver exceptional service while meeting industry standards and client expectations.Key ResponsibilitiesDevelop a comprehensive LandD framework tailored to FM and engineering operations.Align training programs with compliance requirements, health and safety standards, and technical certifications.Manage and optimize the LMS platform for technical and soft skills training.Ensure accurate data imports, course tracking, and reporting for audits and client reviewsConduct skill gap assessments for engineering teams and FM service staff.Build structured development plans to support career progression and technical competency.Work closely with the People Director and Head of Talent Acquisition to align LandD initiatives with recruitment and retention strategies.Partner with operational managers to ensure training meets cli