We are now looking for afriendlyand engaging Night Guest Service Assistant to join Page8 Hotel, St. Martins Place, London.Page Hotels, the home of urban explorers, is a lifestyle brand that connects people to people. Our hotels offer a full immersion into the heart of the city; the way locals know and love. Set in a prime location, right next to Trafalgar Square, Page8 is a design-led 138 room hotel inclusive of Page Common, part-bar and part coffeehouse. It provides the perfect spot for exploring all that London offers!What we offerUniformMeal allowanceCompetitive pay rate / salaryAnnual holiday entitlement increasing with serviceOpportunities for career progressionProfessional training and development opportunities24/7 Employee Assistance ProgrammeGenerous company sick payEmployee referral bonusQuarterly and annual recognition awardBirthday leave (independent of annual leave entitlement)Company-wide discounts

food and beverage and accommodationKey accountabilitiesAs Night Guest Service Assistant, you willMeet, greet and direct guests in the lobby area. Aid and assist guests throughout their stay in a friendly and professional mannerComplete daily guest services duties, including checking in, checking out, balancing revenue and ensuring guest information is kept up to date and is recordedWork closely with the housekeeping department in coordinating guest requests, assisting with lighter cleaning tasks and ensuring a sparkling and safe hotelWork closely with Page Common in coordinating guest orders, assisting with serving food and drink items and promoting a warm and friendly atmosphere in the lobbyTypically work 12-hour shifts (8pm

8am), 4 on 4 offAs Night Guest Service Assistant, you will havePrevious experience working in Front Office, preferably within a hotelA professional appearance and manner, ability to multitask, take initiative and prioritiseA desire to provide exceptional customer serviceA high sense of accountability with an ability to remain calm in all circumstancesGood command of spoken English, ability to speak additional languages is highly desirableAs an equal opportunities employer, Page8 is committed to the equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Page8 aspires to have a diverse and inclusive workplace and invite suitably qualified applicants from a wide range of backgrounds to apply and join us.

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